The Focus of Sales and Operations Planning in the Service

question 42

Multiple Choice

The focus of sales and operations planning in the service sector is primarily on ______,in contrast to ______ in manufacturing sector.

• A)production planning,workforce scheduling
• B)demand planning,supply planning
• C)workforce scheduling,production planning
• D)supply planning,production planning

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Definitions:

Extraversion

A personality trait characterized by outgoingness, high energy, and an enjoyment of social interaction.

Prejudice

The display of negative, irrational, and superior opinions and attitudes toward persons who are different from ourselves.

Superior Opinions

Refers to the judgments or viewpoints held by individuals in higher positions within an organization or hierarchy.

Irrational

refers to actions or decisions not based on logical reasoning, sound judgment, or clear thinking.