Which of the Following Is an Approach for Service Companies

question 29

Multiple Choice

Which of the following is an approach for service companies with capacity constraints to maximize revenue from its service operations,while at the same time providing a desired level of service to the right customer at the right time and at the right price?

• A)yield management
• B)cost management
• C)sales management
• D)service management

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Definitions:

Physical Examination

A medical assessment typically involving a visual inspection, palpation, and other techniques to evaluate an individual's health.

Selection Process

The method by which individuals are screened and chosen to fill positions in organizations, often involving steps such as interviews and tests.

Fringe Benefit Programs

Employer-provided supplements to an employee's salary, such as health insurance, retirement plans, and paid vacations, which offer additional value.

Reliable

The quality of being consistently good in performance, accuracy, or dependability.