A Scheduling System for a Service Organization That Minimizes Customer

question 22

Multiple Choice

A scheduling system for a service organization that minimizes customer or client waiting time while maximizing the labor and capacity utilization of the service system by designating specific times for clients to arrive is a(n) ______.

• A)reservation system
• B)prioritization system
• C)appointment system
• D)capacity utilization system

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Definitions:

President Barack Obama

The 44th President of the United States, serving from 2009 to 2017, and the first African American to hold the office.

Hawaii

An archipelago and the 50th state of the United States located in the central Pacific Ocean, known for its diverse culture and natural beauty.

Afro-Caribbeans

People of African descent living in the Caribbean islands, many of whose ancestors were brought to the region through the transatlantic slave trade.

African Immigrants

Individuals from Africa who have moved to a new country with the intention of settling there.