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The Owner of an Amusement Park Has Decided to Open

question 62

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The owner of an amusement park has decided to open a second entry booth and hire another employee to service customers entering the park.Customers arrive at the rate of 20 per hour and will wait in a single line until one of the two employees is available to provide service.The average service time of both employees is 2 minutes to provide service.The arrival rate follows Poisson distribution,and the service time follows a negative exponential distribution.Determine the probability that an arriving customer will wait for service.


Definitions:

Liaison Personnel

Individuals or staff members responsible for managing communication and coordination between different departments or organizations.

Authoritative Command

A form of leadership where orders are given with authority, often without question or input from subordinates.

Avoidance

A behavioral or cognitive strategy aimed at preventing unpleasant emotions, confrontation, or failure by staying away from certain tasks, situations, or interactions.

Authoritative Command

A leadership style characterized by making decisions alone and expecting subordinates to follow instructions without question.

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