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The Owner of an Amusement Park Has Decided to Open

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The owner of an amusement park has decided to open a second entry booth and hire another employee to service customers entering the park.Customers arrive at the rate of 20 per hour and will wait in a single line until one of the two employees is available to provide service.The average service time of both employees is 2 minutes to provide service.The arrival rate follows Poisson distribution,and the service time follows a negative exponential distribution.Determine the average number of customers waiting in line.


Definitions:

Bargaining Position

The leverage or advantage one party has in negotiations, influenced by factors such as information, alternatives, and urgency.

Sequential Game

A strategic game where players make decisions one after another, with each player typically informed of the previous players' decisions before making their own.

Shopkeeper

An individual who owns or manages a small retail business.

High Price

The condition of a good or service being sold at a relatively elevated value compared to its perceived worth or compared to others in the market.

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