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The Owner of an Amusement Park Has Decided to Open

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The owner of an amusement park has decided to open a second entry booth and hire another employee to service customers entering the park.Customers arrive at the rate of 20 per hour and will wait in a single line until one of the two employees is available to provide service.The average service time of both employees is 2 minutes to provide service.The arrival rate follows Poisson distribution,and the service time follows a negative exponential distribution.Determine the average number of customers waiting in line.


Definitions:

Pre-tax Gain

Income generated before any taxes have been applied.

Investment Account

An account held at a financial institution that is used for holding and trading investments such as stocks, bonds, and mutual funds.

Equity Method

An accounting technique used to record investments in other companies, where the investment's value is adjusted based on changes in the investee's equity.

After-tax Gain

The profit remaining after all taxes have been deducted.

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