The Owner of an Amusement Park Has Decided to Open

question 45

Multiple Choice

The owner of an amusement park has decided to open a second entry booth and hire another employee to service customers entering the park.Customers arrive at the rate of 20 per hour and will wait in a single line until one of the two employees is available to provide service.The average service time of both employees is 2 minutes to provide service.T The arrival rate follows Poisson distribution,and the service time follows a negative exponential distribution.It is estimated that the cost of customer waiting time associated with dissatisfied customers and loss of goodwill is $20 per hour.The employee at the service booth is paid $10 an hour.Determine the customer waiting time cost per day for the waiting line system.Assume total hours of operation as 10 hours per day.

• A)$16.67
• B)$17.67
• C)$15.67
• D)$14.56

---

Definitions:

Pathologizes

The process of viewing or treating as psychologically abnormal or unhealthy.

Developmental Psychopathology

A perspective that uses a developmental framework to understand how factors and principles from the various models may intersect at points throughout the lifespan to help produce both normal and abnormal functioning.

Westerners

People originating from or living in Western regions or countries, usually referring to cultures in Europe and the Americas.

Psychological Symptoms

Manifestations of mental or emotional distress, which can include anxiety, depression, hallucinations, or mood swings.