The Primary Objective of Managing Waiting Lines Is ______

question 22

Multiple Choice

The primary objective of managing waiting lines is ______.

• A)to maximize customer satisfaction
• B)to minimize their total costs throughout any service or manufacturing facility
• C)to make people who are waiting feel that they are not really waiting for a long time
• D)to maximize throughput

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Definitions:

Appellate Court

A superior court that examines the rulings of inferior courts for the proper application of the law.

Scanty

Lacking in amount, quantity, or sufficiency; minimal or insufficient in size, quantity, or degree.

Reverse

To change to the opposite direction, position, or course of action.

Long-Standing Business Relationship

A business relationship characterized by a prolonged period of association and mutual dealings between parties.