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In waiting line systems,there is a(n) ______ relationship between customer waiting time costs and capacity-related costs.
International Standards Organization
A global body that develops and publishes a wide range of proprietary, industrial, and commercial standards.
Service Quality
An assessment of how well a delivered service matches the expectations of customers, often considered a crucial determinant of customer satisfaction and loyalty.
Customer's Interests
Preferences, needs, or desires that customers seek to fulfill when purchasing goods or services.
Ethical Decisions
Choices made based on moral principles and values, often involving considerations of fairness, accountability, and integrity.
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