Consider a Chainsaw That Fails Five Times in 100 Hours

question 13

Multiple Choice

Consider a chainsaw that fails five times in 100 hours of operation.The failure rate of the chainsaw is ______.

• A)0.050
• B)0.034
• C)0.022
• D)0.031

Differentiate between the roles of mediators, arbitrators, and process consultants.

Understand the general process of arbitration and its implications for dispute resolution.

Understand the concept and purpose of negotiated Alternative Dispute Resolution (ADR) systems.

Comprehend Gibson, Thompson and Bazerman's symmetric prescriptive advice for mediators.

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Definitions:

Recreation

Activities done for enjoyment, leisure, or pleasure when one is not working.

Necessities

Basic needs or essential items required for living and maintaining a decent quality of life, such as food, water, shelter, and clothing.

Norms

Rules or guidelines regarding what kinds of behavior are acceptable and appropriate within a particular culture; these typically emanate from the group’s values.

Values

Ideas about what is right or wrong, good or bad, desirable or worthy in a particular group; they express what the group cherishes and honors.