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Mary got up late and drove through congested traffic to register for classes. When she arrived at her college campus, she had to wait in a long line, only to find that many of the courses she wanted to take were filled. Mary was dealing with the following source of stress:
Sales Growth
The percentage increase in sales over a specified period, indicating the performance and expansion of a company's sales activities.
Customer Complaints
Expressions of dissatisfaction or issues raised by customers regarding a product or service.
Benchmarking
The process of comparing business processes and performance metrics to industry bests or best practices from other companies.
Critical Success Factors
Essential conditions or variables that, when properly sustained, maintained, or managed, can have a significant impact on the success of a business or project.
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