Jeff Is a Top Manager at a Textile Factory

question 63

Multiple Choice

Jeff is a top manager at a textile factory.He is developing a crisis plan to be implemented in the event that the company has a toxic spill or similar industrial accident.Which issue should be addressed in the crisis prevention stage?

• A)Designating a crisis management team
• B)Building open, trusting relationships with key stakeholders
• C)Designating a crisis management spokesperson
• D)Setting up an effective communications system
• E)All of the above

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Definitions:

Preferences

Individual or collective tastes, inclinations, or choices that dictate behavior or decision-making processes.

Z Problem-solving Model

A structured approach to problem-solving that involves examining different aspects and perspectives of an issue before making a decision.

Rational Model

A decision-making framework assuming the best possible outcome through logical and structured steps.

Emotion

A complex psychological state that involves a subjective experience, a physiological response, and a behavioral or expressive response.