When It Comes to Dealing with Employee Resistance, Managers Should

question 25

Multiple Choice

When it comes to dealing with employee resistance, managers should ______.

• A)ignore it and do what needs to be done
• B)explain once to employees why they are wrong and then implement the change
• C)recognize that if employees don't want to change, the change should probably be abandoned
• D)call employees in one by one and tell them to change or leave
• E)recognize that the resistance is often legitimate from the employees' point of view

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Definitions:

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