About 75 Percent of Effective Communication Is ______

question 34

Multiple Choice

About 75 percent of effective communication is ______.

• A)listening
• B)telling
• C)asking questions
• D)the ability to persuade
• E)choosing the channel

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Definitions:

Cognitive Theories

Theories focusing on the study of mental processes such as perception, memory, thought, and problem solving.

Psychometric Theories

Theories related to the psychological measurement of skills, knowledge, abilities, attitudes, personality traits, and educational achievement.

Cognitive Bias

A systematic pattern of deviation from norm or rationality in judgment, whereby inferences about other people and situations may be drawn in an illogical fashion.

Concept Hierarchy

A system of organizing concepts from the most general to the most specific, facilitating understanding and learning by structuring knowledge in a hierarchical manner.