TQM Is More Likely to Be Successful When Senior Management

question 94

True/False

TQM is more likely to be successful when senior management has very high expectations and middle managers want to share authority.

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Definitions:

Relationships

Connections or associations between people, whether emotional, biological, social, or professional.

Social Cognition

The study of how people process, store, and apply information about other people and social situations.

Social Influences

The effects that the words, actions, or mere presence of other people have on an individual's thoughts, feelings, attitudes, or behavior.

Thought

The mental process of considering, reasoning, or remembering.