Factors That Can Influence the Success of a TQM Program

question 38

Multiple Choice

Factors that can influence the success of a TQM program in a negative way include all of the following, EXCEPT _______.

• A)tasks make high-skill demands on employees
• B)management expectations are unrealistically high
• C)middle managers are dissatisfied about loss of authority
• D)workers are dissatisfied with other aspects of organizational life
• E)managers wait for big, dramatic innovations

---

Definitions:

Interviewer Time

The duration during which an interviewer engages with a candidate or respondent for the purpose of obtaining information or assessing qualifications.

Office Software

Computer programs used to perform various tasks in an office environment, including word processing, spreadsheet analysis, and presentation creation.

Paralegal's Proficiency

Refers to the level of skill and effectiveness with which a paralegal performs their legal tasks and duties.

Competitiveness in Job Market

The measure of an individual’s ability to gain and maintain employment in a competitive labor environment.