Which of the Following Comments Best Illustrates the Technique of Active

question 13

Multiple Choice

Which of the following comments best illustrates the technique of active listening?

• A)You sound upset about the committee's recommendations.
• B)I heard your remarks when you addressed the committee last Tuesday.
• C)I have been listening to many people speak to the same issues you raise.
• D)I noticed that you were listening intently when the chairman was speaking.

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Definitions:

Small Groups

Typically consist of a few members that interact on a personal level, allowing for close communication, cooperation, and cohesion.

Focus Group Data

Information and insights gathered from structured group discussions designed to explore the perceptions and opinions of participants on a specific topic.

Behavioral Approach

Focuses on identifying and analyzing observable behaviors and actions rather than internal processes like thoughts and feelings.

Leader Characteristics

Qualities or attributes that contribute to an individual’s effectiveness as a leader, such as communication skills, decision-making capability, and charisma.