Match Each of the Following Terms to Its Meaning

question 8

Multiple Choice

Match each of the following terms to its meaning:
I. browser
II. Internet
III. search engine
IV. host
V. e-mail

• A) large network of networks
• B) tool used to locate information on the web
• C) location that maintains the computers that store the website files
• D) application program used to view the web
• E) asynchronous electronic communication

---

Definitions:

Service Gap(s)

Discrepancies between customer expectations for service performance and the actual service provided, resulting in customer satisfaction issues.

Low Tech

Technologies or products that are characterized by simplicity and lack of advanced features, often appealing due to their ease of use and reliability.

High Effort

Pertains to tasks or activities that require a significant amount of work, time, or resources to complete.

Monetary Compensation

Payment received by an employee from an employer in the form of money for the services performed, which may include wages, salaries, and bonuses.