As Firms Make Greater Use of Empowerment and Teams, Managers

question 28

Multiple Choice

As firms make greater use of empowerment and teams, managers will find that they

• A) should use the same techniques for directing employees that were used in the past.
• B) will need to closely supervise the teams to make sure they remain focused on the goals of the organization.
• C) will need to provide the teams with detailed instructions to give them a clear sense of direction.
• D) must become more like coaches and counselors than bosses.

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