The First Step in Developing a Knowledge Management System Is

question 187

Multiple Choice

The first step in developing a knowledge management system is to

• A) empower employees to make their own decisions and accept the consequences.
• B) obtain the necessary information system technologies.
• C) recognize that perfect information is readily available in all organizations.
• D) determine what knowledge is most important to the organization.

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Definitions:

Confidence

The belief in one's abilities or qualities and the assurance in the trustworthiness or success of something or someone.

Self-Efficacy

A person’s belief that she or he is capable of performing a task.

Motivation

The process by which a person’s desires and values influence his or her behavior.

Self-Efficacy Theory

A concept in psychology that refers to an individual's belief in their capacity to execute behaviors necessary to produce specific performance attainments.