The Decision on How to Departmentalize Should Depend on the Customer

question 36

True/False

The decision on how to departmentalize should depend on the customer and the product or service the firm is offering.

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Definitions:

Serve First

Advocates for a leadership philosophy centered around serving others before oneself, emphasizing the importance of putting employees' needs, development, and well-being ahead of personal gains or organizational goals.

Lead Second

The position or role of supporting leadership by providing feedback, direction, and assistance to the primary leader or team.

Ethical Leadership

The practice of leading by demonstrating ethical behavior, and making decisions that reflect fairness, honesty, and respect for others.

Immediate Supervisor

The person who has direct authority over an employee and is responsible for managing their performance and day-to-day activities.