Match Each Term to Its Corresponding Descriptive Phrase

question 127

Multiple Choice

Match each term to its corresponding descriptive phrase.
-Value determined by adding the number of protons and neutrons in an atom

• A)Proton
• B)Neutron
• C)Electron
• D)Isotopes
• E)Ionic bonds
• F)Covalent bonds
• G)Octet rule
• H)Atomic number
• I)Atomic mass
• J)Hydrogen bonds

---

Definitions:

Relationship Management

The strategy of maintaining a positive and productive relationship with business partners, clients, or customers, often through proactive communication and problem-solving.

Customer Satisfaction

A measure of how products or services supplied by a company meet or surpass customer expectation.

Customer Service

A support provided by companies to their customers, dealing with inquiries, complaints, or orders, aiming to enhance customer satisfaction and loyalty.

Brand Loyalty

The tendency of consumers to continuously purchase one brand's products over its competitors due to their loyalty or preference for that brand.