A Novice Nurse Is Working with a Client Who Is

question 44

Multiple Choice

A novice nurse is working with a client who is admitted to a medical-surgical unit. The nurse is establishing a therapeutic relationship with the client by conveying empathy. Which statement by the nurse best exemplifies empathy?

• A)"I wouldn't be afraid if I were you."
• B)"You shouldn't have done it that way."
• C)"You seem to be frightened by the procedure. Tell me how you are feeling."
• D)"I know just how you feel, because my mother has the same illness."

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Definitions:

Marketers

Professionals responsible for creating and executing strategies to promote and sell products or services to target consumers.

Share Of Wallet

The proportion of a customer's total spending that is captured by a business.

Purchase Rate

The frequency at which customers buy a particular product or service within a specific time period.

Cross Buying

The practice where customers purchase additional different products or services from the same company.