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Ellen's face is twisted in an angry sneer and her body is visibly shaking."I'm not going back to my seat!" she screams at Mr.Fournier (the ninth-grade Spanish teacher)."You're always picking on me.I've had it with being the one who's told to do everything." Mr.Fournier is taken aback but stands his ground,and says,"Ellen,return to your seat right now." "I'm not going to," Ellen replies,"No way,no how."
-Would Mr.Fournier's initial response be classified as assertive,hostile,or aggressive? Provide a rationale for your answer.
Whiner
A person who frequently complains or expresses dissatisfaction in a petty or nagging manner.
Management-Labor Union Disputes
Conflicts that arise between company management and labor unions regarding worker rights, wages, and working conditions.
Mediation
A form of alternative dispute resolution where a neutral third party helps disputants find a mutually acceptable solution.
Compulsory Arbitration
A mandatory process where a neutral third party makes a binding decision to resolve a dispute.
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