When Applied to Collective Behavior,social Identity Theory Assumes That Most

question 50

Multiple Choice

When applied to collective behavior,social identity theory assumes that most collective behavior

• A)is instinctive.
• B)is uncharacteristic of the individuals in the situation.
• C)occurs in situations where there is both an ingroup and an outgroup.
• D)is against the law.
• E)threatens individuals' definitions of who they are.

Recognize the variety of communication modes used in personal selling and their relevance in the digital era.

Comprehend the diverse tasks involved in managing personal selling, from selecting salespeople to evaluating their performance.

Understand the role of salespeople in representing the company and influencing customer perceptions.

Appreciate the importance of product knowledge, strategic thinking, and communication skills in successful selling.

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Definitions:

Availability

The state of being able to be used or obtained; accessibility.

External Locus

A belief that outcomes of events are determined by external forces or fate, rather than one's own actions.

Learned Helplessness

A condition in which a person suffers from a sense of powerlessness, arising from a traumatic event or persistent failure to succeed.

School Achievement

The measure of academic performance and the attainment of educational objectives set by educational institutions for students.