______ Involves Being Able to Put Yourself in Another Person's

question 14

Multiple Choice

______ involves being able to put yourself in another person's place-to understand what is being said and why the person is communicating that information to you.

• A) Effectiveness
• B) Efficiency
• C) Empathy
• D) Cost

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Definitions:

Physical Distribution

The process of transporting and handling goods from production points to the places where they are consumed or used.

Place Utility

The value added to goods through changes in their location, making them more accessible or convenient for consumers.