What Is Our Present Situation? Where Do We Want to Go

question 22

Multiple Choice

What is our present situation? Where do we want to go? How do we plan to get there? These are the three questions that build an organization's ______ plan.

• A) organizational
• B) strategic
• C) environmental
• D) management

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Definitions:

Affective Events Theory

A psychological model that explains how work events trigger emotions, which can influence employee job performance and satisfaction.

Work Events

Incidents, activities, or occurrences within the workplace that impact the employees, processes, or outcomes of an organization.

Job Demands

The physical, psychological, social, or organizational aspects of a job that require sustained physical and/or mental effort, leading potentially to stress.

Social Emotions

Emotions that arise from interactions with others or from social situations, such as empathy, shame, or pride, and influence social behavior.