Jennifer Has Been the Top Sales Person in Her Department

question 55

Multiple Choice

Jennifer has been the top sales person in her department for years.It seems that every other month she wins the department's award for reaching sales goals.The department recently installed a new software program for entering sales.Jennifer has not taken time to learn the new system,preferring to spend her time on the phone making sales calls.Last month,the department manager decided that only sales entered into the new software would count toward the monthly award.Jennifer did not win an award this month.What Jennifer experienced was ______.

• A) positive reinforcement
• B) extinction
• C) punishment
• D) negative reinforcement

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Definitions:

Myelin Sheath

A fatty material that covers and insulates some axons to allow for faster movement of electrical impulses along the axon.

Epinephrine

Epinephrine, also known as adrenaline, is a hormone and neurotransmitter involved in the body's fight-or-flight response, increasing heart rate, muscle strength, blood pressure, and sugar metabolism.

Adrenaline Rush

A sudden increase in adrenal hormones in the body, typically in response to stress or threat, enhancing physical performance and awareness.

Neurotransmitter GABA

Gamma-aminobutyric acid, a key neurotransmitter in the brain that inhibits nerve transmission, calming nervous activity.