Tony Thought the Boss Would Not Notice If Tony Took

question 59

Multiple Choice

Tony thought the boss would not notice if Tony took a 2-hour lunch break when the work pace was slow.Tony was wrong.The boss was livid and reprimanded Tony in front of the entire team.As a result,Tony always makes sure he is back from his lunch break on time.What Tony experienced was ______.

• A) classical conditioning
• B) operant conditioning
• C) social learning
• D) positive reinforcement

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Definitions:

Finance Charges

The cost of borrowing money, including interest and other fees.

Accounts Receivable Turnover

A financial ratio that measures how effectively a company collects cash from its credit sales by comparing net credit sales with the average accounts receivable.

Average Collection Period

The average amount of time it takes for a business to receive payments owed by its customers for goods or services sold on credit.

Net Sales

The total revenue from sales of goods or services, less returns, allowances for damaged or missing goods, and discounts.