Examlex
A ______ is a collective work stoppage by members of a union that is intended to put pressure on an employer.
Suggested Metrics
Recommended measurements or indicators used to evaluate the performance or success of an operation, project, or system.
Order Management
The process of efficiently tracking and fulfilling sales orders, from initial receipt through to delivery to the customer.
Customer Service
The support and assistance provided by a company to those people who buy or use its products or services.
Service Recovery
The actions a company takes to correct a problem that a customer has encountered with its service, aimed at restoring customer satisfaction.
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