A Customer Loyalty Program Is Part of ________

question 16

Multiple Choice

A customer loyalty program is part of ________.

• A) relationship retailing
• B) customer satisfaction
• C) transactional retailing
• D) revolving credit

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Definitions:

Relational Aggression

A form of aggression that aims to harm others through deliberate manipulation or damage to their social relationships.

Gender Stereotyping

The practice of assigning specific attributes, roles, or behaviors to individuals solely based on their gender, often based on societal norms and prejudices.

Gender Constancy

A child’s understanding of the biological permanence of gender and that it does not change regardless of appearance, activities, or attitudes.

Physical Aggression

Physical aggression involves the use of physical force with the intent to harm someone else, ranging from pushing and shoving to more severe acts of violence.