While Retailing Is Dominated by Independents in Terms of Percent

question 17

Essay

While retailing is dominated by independents in terms of percent of retail units,it is dominated by chains in terms of retail sales dollars.Explain this statement through the concepts of ease of entry and the competitive advantages and disadvantages of chains versus independents.

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Definitions:

Nonverbal Cues

Communication methods that do not involve speaking, including body language, facial expressions, and gestures.

Allow Time

The act of providing sufficient duration for a particular process, activity, or event to take place without rushing.

AIDET

A communication framework used in healthcare to improve interaction with patients, standing for Acknowledge, Introduce, Duration, Explanation, and Thank you.

Describe Procedures

To explain the steps, methods, or actions taken in conducting a task or operation.