The Percent of Cashier Misrings Is an Example of a Performance

question 72

True/False

The percent of cashier misrings is an example of a performance standard for a cashier.

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Definitions:

Availability Bias

A cognitive bias where individuals overestimate the importance of information that is readily available to them.

Adjustment Bias

A cognitive bias that affects the decision-making process, leading individuals to make decisions based on adjustments from a reference point.

Lack-of-participation Error

Describes a situation where the absence of employee involvement in decision-making leads to decreased morale, motivation, and potentially suboptimal outcomes.

Confirmation Error

A bias in decision-making where individuals favor information that confirms their pre-existing beliefs or hypotheses.