Employee Self-Service (ESS)systems Have Fundamentally Changed the Way Employees Relate

question 36

Multiple Choice

Employee self-service (ESS) systems have fundamentally changed the way employees relate to their HR department because

• A) they are able to access and manage their personal information directly.
• B) ESS systems have made HR redundant in the organization.
• C) they need to visit HR more often for personnel-related information.
• D) line managers and employees now have the primary responsibility for HR.
• E) HR no longer provides personnel-related services.

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Definitions:

Pincus and Minahan

Refers to Allan Pincus and Anne Minahan, who are known for their contributions to the field of social work, particularly in the development of the systems theory framework.

Micro Level

Pertaining to individuals or small groups, focusing on personal or immediate relationships or issues rather than larger societal structures.

Social Work Practice

The professional application of social work values, principles, and techniques to help individuals or communities enhance or restore their capacity for social functioning.

Types of Clients

Refers to the various groups of individuals or entities that seek the services or advice of professionals, differing in characteristics such as age, needs, or problems.