In the Third Step of the Termination Interview Process Described

question 52

Multiple Choice

In the third step of the termination interview process described in the textbook,the manager should

• A) describe the situation rather than attack the employee personally.
• B) smile and be friendly, but also be direct and accommodating in order to ensure that the employee's opinion is considered in the final decision.
• C) get to the point by informing the employee of the decision.
• D) get to the point, but reassure the employee this was not the manager's decision and that the final decision is open for discussion.
• E) describe the situation extensively and spend a significant portion of the interview comparing the employee's performance to that of his/her colleagues.

Assess the effectiveness of delegating tasks in relation to subordinate’s competency and commitment.

Distinguish between directive and supportive behaviors in leadership.

Appreciate the situational approach’s strength in conceptualizing subordinate development levels.

Describe the characteristics of the four follower development levels in the SLII model.

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Definitions:

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Dollar Amounts

Quantitative measures expressed in units of currency, commonly used to refer to sums of money in financial transactions.

Exact Dollar

A term that specifies a precise amount of money, down to the last penny, without rounding or estimation.