Which Activity of the Value Chain Includes Inducing a Customer

question 81

Multiple Choice

Which activity of the value chain includes inducing a customer to purchase a product?

• A) inbound logistics
• B) operations/manufacturing
• C) outbound logistics
• D) sales and marketing

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Definitions:

Anxiety Sensitivity

The fear of anxiety-related sensations, based on beliefs that they may have harmful somatic, social, or psychological consequences.

Cognitive Theorists

Scholars and researchers who study human thought processes, including perception, memory, judgment, and decision making, often in the context of understanding psychological disorders.

Heart Attack

A medical condition occurring when the blood supply to a part of the heart is interrupted, causing heart muscle damage or death.

Obsessive Doubts

Recurrent, persistent thoughts or impulses that are unwanted and cause significant anxiety or distress.