A(n)________ Is Referred to as a Task Within a Business

question 29

Multiple Choice

A(n) ________ is referred to as a task within a business process.

• A) activity
• B) schedule
• C) role
• D) plan

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Definitions:

Cause-and-Effect Diagram

A visual tool for identifying and organizing the potential causes of a problem in order to identify its root causes, also known as a fishbone or Ishikawa diagram.

Service Quality

The degree to which a service meets the customer's expectations, often evaluated based on factors like responsiveness, reliability, and professionalism.

Cause and Effect Diagram

Also known as a fishbone diagram, it is a tool used to systematically list and analyze the potential causes of a specific problem or effect.

Pareto Chart

A bar graph that represents the frequency or impact of problems or causes in a process, helping to identify the most significant factors.