An RFM Score of 555 (R=5; F=5; M=5,on a Scale

question 3

Multiple Choice

An RFM score of 555 (R=5; F=5; M=5,on a scale of 1 to 5) assigned to a customer indicates that the customer ________.

• A) buys expensive items frequently
• B) has not purchased anything recently but buys frequently
• C) has not purchased anything recently
• D) buys inexpensive items frequently

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Definitions:

Therapeutic Range

The concentration range in which a drug or medication is effective without being toxic to the system.

Toxic Range

The concentration levels of a substance in the body that can lead to adverse effects or toxicity.

Medication Error

Any preventable event that may cause or lead to inappropriate medication use or patient harm while the medication is in the control of the healthcare professional, patient, or consumer.

Administration Record

A document or digital log used in healthcare settings to record the administration of drugs and treatments to patients.