Which of the Following Is Not One of the Five

question 51

Multiple Choice

Which of the following is not one of the five classes of transactions included in the sales and collection cycle?

• A) sales returns and allowances
• B) write-off of uncollectible accounts
• C) bad debt expense
• D) interest income

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Definitions:

Negative Attitudes

Refers to unfavorable or adverse feelings and perceptions towards a person, object, or idea.

Performance Risk

The perceived potential for a product or service to fail to meet expected performance standards, leading to customer dissatisfaction.

Functional Needs

The basic or practical needs that a product or service fulfills for the customer.

Affective Component

A component of attitude that reflects what a person feels about the issue at hand—his or her like or dislike of something.