A ________ Indicates a Reduction in the Amount Due from a Customer

question 125

Multiple Choice

A ________ indicates a reduction in the amount due from a customer because of returned goods or an allowance.

• A) bill of lading
• B) sales invoice
• C) credit memo
• D) monthly statement

---

Definitions:

Extrinsic Motivation

Motivation driven by external rewards such as money, fame, grades, or praise, in contrast to intrinsic motivation, which is driven by internal personal satisfaction.

Call Centre

A centralized office used for the purpose of receiving or transmitting a large volume of requests by telephone, often related to customer service.

EVA

Economic Value Added represents a metric for assessing a company's financial success, determined by subtracting the cost of capital from the operating profit to calculate the leftover wealth.

Residual Income

Income that remains after all personal debts and expenses have been paid, or in corporate finance, the amount of net income left over after paying out dividends to shareholders.