At Times, Customers Have an Unexpected Need and Require Certain

question 22

Multiple Choice

At times, customers have an unexpected need and require certain departments, such as production, to change their schedule to meet the demands of the sales department. When Shannon, the vice president of marketing, inspires the production team to put in the extra effort, she is playing a(n) ________ role.

• A) delegation
• B) implementation
• C) leadership
• D) monitoring
• E) staffing

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Definitions:

Frequency Polygons

A graphical representation of the distribution of a dataset that shows the frequencies of classes via connected dots.

Variability

The measure of how spread out or scattered scores are in a distribution.

Modality

The number of peaks or modes in the distribution of data, used to describe the shape of the data distribution.