The Best Fit Office Supplier Continually Talks with Customers After

question 42

True/False

The Best Fit Office Supplier continually talks with customers after they purchase their products, and The Best Fit managers regularly visit customers to gather feedback on new products, product improvements, and how The Best Fit can better serve its customers. This is an example of an open system.

---

Definitions:

Groupthink

A mental effect experienced by a group, where the longing for agreement or compliance leads to illogical or ineffective decisions.

Illusion of Popularity

A perception phenomenon where individuals overestimate the extent to which they are liked or accepted by others.

Bad Apple

A term referring to an individual within a group or team who negatively influences the whole, often contributing to toxic environments or fostering negativity.

Groupthink

A phenomenon in group decision-making processes where the desire for harmony or conformity results in an irrational or dysfunctional outcome.