Adrianne Is a Package Delivery Service Manager

question 57

Multiple Choice

Adrianne is a package delivery service manager. She is interested in implementing ________, the management philosophy pioneered by Frederick W. Taylor and Frank and Lillian Gilbreth, which scientifically studies work methods to improve the productivity of individual workers. In this particular case, Adrianne will study the routes that drivers take through a congested to city in order to identify ways that delivery staff can make the most deliveries in each two-hour period.

• A) human relations management
• B) scientific management
• C) quantitative management
• D) contingency management
• E) management science

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Definitions:

Freight Costs

Expenses associated with transporting goods from one place to another.

September

Refers to the ninth month of the year in the Gregorian calendar.

Inventory Cost

The total cost associated with buying or producing goods, including purchase price, materials, labor, and overhead, until they are sold.

Sales

The activities involved in selling goods or services to customers, including the negotiation of sales agreements and the collection of revenue.