Acme Sales Calls Its Customers After They Purchase an Automobile

question 28

Multiple Choice

Acme Sales calls its customers after they purchase an automobile from the dealership. In addition, every year customers are asked to complete a short survey about the car they purchased from Acme Sales and their customer-service experiences with the dealership. Acme Sales is an example of a(n) ________ system.

• A) open
• B) closed
• C) open-door
• D) bureaucratic
• E) management

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Definitions:

HR Functions

The diverse activities performed by the human resources department, including recruitment, training, performance appraisal, and compliance with labor laws.

Mobile Technology

Digital devices and applications that are portable and support wireless communication, enhancing flexibility and access to information.

Talent Management

The strategic approach to attracting, developing, retaining, and optimizing employee performance within an organization.

Brown v. Board

A landmark 1954 Supreme Court case, Brown v. Board of Education of Topeka, that declared state laws establishing separate public schools for black and white students to be unconstitutional, leading to the desegregation of schools across America.