For Years Print and Copy, a Copier Machine Supplier, Enjoyed

question 15

Multiple Choice

For years Print and Copy, a copier machine supplier, enjoyed strong sales and a huge share of the copier market, far ahead of its nearest competitor. However, over the years, Print and Copy seldom asked customers for feedback. So when some of Print and Copy's competition responded to customers' needs and started offering copiers with new features (such as wireless printing from laptop and tablet computers) , Print and Copy lost much of its market share. Print and Copy's system is best described as

• A) open.
• B) isolated.
• C) entropic
• D) internal.
• E) closed.

---

Definitions:

Empathy

The ability to understand and share the feelings of another person from their perspective.

Peel-the-Onion

A method of problem-solving that involves examining complex issues layer by layer to uncover the root cause.

Core Root

The fundamental underlying basis or main cause of an issue, problem, or system.

Sleep Training System

A set of practices and guidelines aimed at helping babies and toddlers learn to fall asleep on their own and sleep through the night.