This Question Has Two Parts; Be Sure to Answer Both

question 46

Essay

This question has two parts; be sure to answer both.
First, explain at least one of Mary Parker Follett's ideas on how organizations should become more democratic.
Next, suppose you work at an advertising agency as an account manager. You are responsible for keeping your clients (the advertisers) happy, but you do not do the creative work of designing the ads. Explain how you might manage a conflict with one of your most talented ad designers, who does not agree with the client's ideas and does not want to implement them.

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Definitions:

Mediation

A form of alternative dispute resolution where a neutral third party helps the disputing parties find a mutually acceptable solution.

Steelworkers Trilogy

A set of three landmark decisions by the United States Supreme Court that affirmed the use of arbitration to resolve labor disputes between unions and employers.

Taft-Hartley Act

A 1947 federal law in the United States that restricted the activities and power of labor unions.

National Industrial Recovery Act

A law passed in 1933 as part of the New Deal, aimed at stimulating economic recovery during the Great Depression by regulating industry.