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This Question Has Two Parts; Be Sure to Answer Both

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This question has two parts; be sure to answer both.
First, contrast ethnocentric, polycentric, and geocentric managers.
Next, imagine the following situation: You work for a multinational hotel chain. The hotel, which has its corporate headquarters in the United States, has a policy of delighting and surprising its guests by making them feel extremely welcome. Corporate has a policy that the housekeepers will leave a yellow daffodil on each guest's bed while cleaning the rooms during the day. However, managers at the French and German hotels have objected to this policy. The French managers say that yellow has connotations of jealously, betrayal, weakness, and contradiction in France. In the 10th century, the French painted the doors of traitors and criminals yellow. The German managers say that yellow symbolizes jealousy in Germany. These managers would rather leave a different type of flower for their guests.
How would an ethnocentric manager respond to the individual hotel managers' requests? How would a polycentric or geocentric manager respond?


Definitions:

Other Postretirement Benefits

Benefits, other than pension distributions, that an employee is entitled to receive after retirement, such as life insurance and medical benefits.

Cash Basis of Accounting

An accounting method where revenues and expenses are recognized only when cash is received or paid.

Accrual Basis of Accounting

Accrual basis of accounting is a method where revenue and expenses are recorded when they are earned or incurred, regardless of when the cash is actually received or paid.

Defined Benefit Pension Plan

A type of pension plan where the benefits that a retiree will receive are calculated based on factors such as salary history and duration of employment.

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