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This question contains two parts; be sure to answer both.
First, explain the conflict-handling styles a manager might adopt and the circumstances under which each style is appropriate.
Next, imagine that you run a small diner that serves breakfast and lunch. A major company, with thousands of employees, has moved into the neighborhood. You need to open your diner two hours earlier each day (at 5 a.m. instead of 7 a.m.), but the staff is unwilling to come into work so early, and many have refused to do so. Which method would you use to manage the conflict? Explain the rationale for your solution.
Labor Movement
A social and economic campaign advocating for workers' rights and interests, including better pay, working conditions, and hours.
Hysteria
A psychological disorder characterized by extreme emotional reactions and symptoms such as conversion disorder, now understood in more nuanced and specific terms.
Union Boycotts
Actions taken by labor unions to refuse to buy, sell or handle products from a company to protest against its policies or to demand better working conditions.
American Federation of Labor
A national federation of labor unions in the United States, founded in 1886, that aimed to represent the interests of skilled workers and push for better wages, working conditions, and labor laws.
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