TQM Is a Comprehensive Approach Dedicated to Continuous

question 50

Multiple Choice

TQM is a comprehensive approach dedicated to continuous

• A) measurement of quantifiable goals and quick corrections.
• B) product innovation and organizational learning, over fast cycles.
• C) quality improvement, training, and customer satisfaction.
• D) customer input into management strategy and decision making.
• E) focus on components of service success: tangibles, questions, and margins.

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Definitions:

Unquestioning Obedience

The act of following orders or commands without any form of questioning or resistance.

Negligent Parents

Caregivers who fail to provide adequate care, supervision, and emotional nurturing to their children.

Uninvolved

A term often referring to a style of parenting or leadership where the caregiver or leader shows low responsiveness and low demand towards dependents.

Coercive

Relating to or using force or threats to persuade someone to do something or to achieve compliance.