TQM's Two Core Principles Are

question 95

Multiple Choice

TQM's two core principles are

• A) employee commitment and customer satisfaction.
• B) financial health and financial stability.
• C) management and leadership.
• D) people orientation and improvement orientation.
• E) radical innovation and continuous improvement.

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Definitions:

Expensive

Having a high price or cost; being relatively overpriced in comparison to value.

Marginal Utility

The additional satisfaction or benefit gained from consuming one more unit of a good or service.

Dozen Oysters

A quantity or unit measure referring to a group of twelve oysters.

Total Utility

The complete satisfaction or utility gained by consuming a certain amount or number of goods or services.