Techniques for Improving Quality Include All of the Following EXCEPT

question 80

Multiple Choice

Techniques for improving quality include all of the following EXCEPT

• A) Six Sigma.
• B) outsourcing.
• C) reduced cycle time.
• D) statistical process control.
• E) market share.

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Definitions:

Fundamental Attribution Error

The tendency for observers to underestimate situational influences and overestimate dispositional influences upon others' behaviors.

Self-Serving Bias

A cognitive bias where individuals attribute their successes to personal factors and their failures to external factors.

Conspiracy Theory

Explanation of widespread, complex and worrying events in terms of the premeditated actions of small groups of highly organised conspirators.

Socio-historical Explanation

An approach to understanding phenomena by examining social and historical contexts.